Expert Affiliate Support
The affiliate marketing world moves fast, and AdBleuMedia Support moves faster. We understand that a broken link or a tracking issue can cost you thousands of dollars in minutes. That is why our support team isn't just customer service—they are trained performance marketers.
Whether you are facing issues with postback setup, offer cap limits, or payment inquiries, our team is equipped to solve your technical challenges on the spot. We prioritize active publishers and ensure that your campaigns stay live and profitable.
Support Departments
To ensure the fastest response times, please direct your inquiry to the correct department:
Affiliate Management
For questions about: Top Offers, Cap Increases, New Landing Pages, and Traffic Optimization. Contact your dedicated Affiliate Manager via Skype or Telegram first.
Technical Support
For questions about: S2S Postbacks, API Integration, Tracking Pixels, and Smartlinks. Use the "Technical Support" ticket category in your dashboard.
Billing & Payments
For questions about: Invoices, Wire Transfers, Tax Forms (W8/W9), and Payment Methods. Please check the Payments Page before contacting.
Compliance
For questions about: Traffic Quality flags, blocked sub-IDs, and Terms of Service. AdBleuMedia takes fraud seriously to protect our advertisers.
Contact Channels
We offer multiple ways to get in touch, depending on your needs:
Live Chat (Skype / Telegram)
This is the preferred method for active affiliates. You will be assigned a specific AM (Affiliate Manager) upon approval. Building a relationship with your AM is key to getting exclusive offers and faster payouts.
Ticket System
For non-urgent inquiries or technical logs, please use the support ticket system inside your dashboard. We aim to respond to all tickets within 24 hours.
You can email us directly at support@login-adbluemedia.com. Please include your Affiliate ID in the subject line for faster processing.
Performance Optimization Advice
Do not just contact us when something is broken. Contact us to make more money!
Our team sees the global data. We know which offers are hot in France, which landing pages are converting in Brazil, and which traffic sources are delivering the best EPC. Ask your AM: "What's working right now?" and we will share the insights.
AdBleuMedia Quality Commitment
At AdBleuMedia, we are committed to offering excellent service to each of our partners. Our promise includes:
- ✓ Speed: Fast responses to critical issues.
- ✓ Expertise: No scripted answers. Real solutions.
- ✓ Transparency: Honest feedback about your traffic quality.